Privacy Policy

Who We Are

Proserve Systems Ltd provides business automation, fractional COO services and operational systems consulting for established UK operators. Our registered address is:

What Data We Collect

We may collect and process the following personal data:

• Name and contact details (email address, telephone number)
• Company name, role and business information
• Information you provide when filling out forms on our website
• Technical data such as IP address and browser type via standard server logs

How We Use Cookies

Our website uses cookies to distinguish you from other users and to improve your experience. Cookies help us analyse traffic, remember your preferences, and understand how you interact with our site.

You can choose to accept or decline cookies via the banner displayed on your first visit. You may also adjust your browser settings to refuse cookies, though this may affect site functionality.

How We Use Your Data

We use your personal data to:

• Respond to enquiries and schedule discovery calls
• Deliver automation and fractional COO services
• Manage client accounts and project communications
• Comply with legal and regulatory obligations
• Improve our website and service offerings

We do not sell your personal data to third parties.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Typically, client-related data is retained for six years.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain types of processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Email: info@pro-serve.xyz

Phone: 0131 496 0556